Refund Policy
Last updated: 6 September 2026.
If you buy a paid course as a consumer, you have the right to cancel and receive a full refund. You may cancel within 14 days beginning the day after the day you buy the course, provided you have not yet passed the final assessment and received a certificate.
Before you buy, you are asked to confirm that you want access to start immediately and that you understand you lose the right to cancel once you have passed the final assessment. That confirmation is repeated in your purchase confirmation email.
How to cancel
To cancel, tell us by any clear statement: use the form below, email [email protected], or use the contact form.
Model cancellation form
Complete and return this form only if you wish to cancel the contract.
To ICORA MED LTD, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom, [email protected]:
I/We hereby give notice that I/We cancel my/our contract for the supply of the following service: …
Ordered on: …
Name of consumer(s): …
Address of consumer(s): …
Signature of consumer(s) (only if this form is notified on paper): …
Date: …
Delete as appropriate.
How your refund is made
Refunds are made to the original payment method through our payment provider, Stripe, within 14 days of the day you tell us you are cancelling. Enrolment access is revoked when the refund is issued.
Free and granted enrolments
Free courses are not eligible for a refund as no payment is taken. Enrolments granted without payment by ICORA MED — for example complimentary or organisation-arranged access — may be withdrawn at ICORA MED's discretion where the conditions on which they were granted are not met.